Frequently Asked Questions
How soon can I start?
This is dependent on what services you require and the current work load I have on, however, I can usually get things up and running for you very promptly - happy to discuss requirements with each client.
How do we get started or get more information?
Contact me via my contact page to organize a free 30-minute discovery call to discuss your needs and the process from here.
Are there any contracts involved?
A service agreement is a vital component when engaging in services, for both client and contractor safety. This will ensure both parties have their legal rights covered and clear expectations are set out. This contract includes information on Terms of Service, payment terms, intellectual property, confidentiality,and more.
Contracts roll on a monthly basis with no minimum commitment - there is a one-month notice period as part of this service contract.
How can I ensure my data/information is safe when shared virtually?
I use the premium version of Lastpass to ensure password protection for myself and my clients. This platform allows for secure password sharing and includes a secure password vault, password generator, automatically saves and fills in passwords and has its own dashboard. It also features dark web monitoring, meaning that it will alert you should your details be compromised online.
What services can you help with?
Feel free to check out my services page for detailed information, or contact me directly for something outside of this scope - I'm always up for a new challenge!
Can you do one off projects?
Absolutely! I'm happy to discuss your requirements with you as to whether you need a one-off project/s or whether an ongoing package suits you best.
How do i get around knowing what to delegate?
Knowing what to delegate to a VA can be overwhelming and that's what your VA will take you through step-by-step.
Our initial onboarding session will be all about whats on your to do list, what are your current priorities so we can work together in finding out where the time is best focused.
We will then have weekly strategy sessions to go over that weeks priorities so my time is well used and there is no mixed communication.
What if its just quicker to do myself?
It can be hard as a business owner to cease control of particular tasks, I get it!
The question to ask yourself is: will this save me time in the bigger picture?
Holding yourself accountable and allowing someone to take over the tasks might mean time investment at the start but will lead to you gaining back valuable time in the long run.
So where do you want your business to go? can you do all parts of your business alone?
I'm unsure about outsourcing, they might not do the same job I can do
This is absolutely true!
But if you invest your time in training the appropriate people it will be a no-brainer of an investment.
That's also where regular communication comes in at our strategy sessions, so we are both aligned and I'm working for YOU on what projects you need sorted!
Let me help you reap the rewards, because you cant and shouldn't have to do it all.
“She works independently and in a very timely manner"
-Janine Gawn
(NZ Homeopathic Society coordinator and Registered Homeopath)
Make an enquiry
If you have any questions - reach out here and ill get back to you as soon as I can
alternatively, feel free to contact me via my social media pages